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Warranty

Warranty Terms

Warranty Service

We are your trusted lighting partner.

With deep expertise and personal service, we deliver efficient LED lighting solutions for industrial and commercial spaces, as well as ceiling luminaires for office environments.
We tailor every solution to meet the unique needs of each project — ensuring the right light for every space.

Lighting for All Indoor Spaces

Warranty Period

Covered by a 5-year warranty unless otherwise stated.

Seamless and Elegant Linear Lighting

Warranty Coverage

– Manufacturing defects

– Abnormal flicker or color shift

– Structural or thermal failure

Flexible Modular Trunking Systems

Warranty Conditions

– Installed in accordance with applicable installation standards

– Operated within rated voltage and environment

– No unauthorized modification

Premium Custom Office Pendant Luminaires

Exclusions

– Improper installation and wiring

– Force majeure (lightning, flood)

– Corrosive or extreme environments

Versatile and Energy-Efficient LED Strips

Claim Procedure

– Provide model, quantity, invoice

– Failure description + photos/videos

Remedies & Limitation of Liability

– Free replacement

– Supply repair parts

– Credit or partial refund

-The warranty covers only the product itself and does not include labor, installation, or work-at-height costs.

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NEVA--Engineering-Case-Study
NEVA Engineering Case Study
Linear Trunking light
NEVA Engineering Case Study